Accessing Minerva
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Need help? Select one of the following tabs, or refer to the troubleshooting section below.
Students
Current students must refer to the 2FA information provided on the IT Website. Former students who did not complete a degree should refer to the "Other Users" tab.
Alumni
For Alumni who do not have two-factor authorization yet, they can use the password reset via the .
平特五不中 Alumni Association听
Email:听info.alumni [at] mcgill.ca听
Tel.: 514-398-5000听
Toll-free in North America:听1-800-567-5175
Other Users
"Other Users" include former students (including IUT and exchange students), postdoctoral fellows and research trainees, guests and applicants of 平特五不中's School of Continuing Studies (All other applicants should refer to ).听Staff must contact Human Resources for assistance.听
Once you鈥檝e applied, a confirmation of your application, including a 9-digit 平特五不中 identification (ID) number, will be sent via e-mail between 24 to 48 hours after submitting your application. This 平特五不中 ID number will provide you access to where you will be able to track your application and upload supporting documents as needed. Remember to check your trash and spam folders for this email from 平特五不中 IT.
Graduate applicants who applied in the past but never enrolled in courses will also need to submit a new application via the graduate web application.听
Graduate applicants will only obtain access to听听once they accept an offer of admission.
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1. I do not remember or never received my 平特五不中 ID number.
On the click Forgot ID.
On the Forgot ID page, enter the email address, it must be the same email address that was specified on your application to 平特五不中.
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You will receive an email from 平特五不中 with your ID number. Remember to check your trash and spam folders for this email from 平特五不中 IT.
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2. You know your 平特五不中 ID number but do not know your PIN
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On the , enter your ID number and click on Forgot PIN.
Answer your security questions or click on Forgot Answer to have a new PIN sent to you by email.
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Still having trouble?
You can fill out this form to obtain your Minerva login information.
Troubleshooting Tips
My PIN was reset, but every time I enter a new PIN I receive the message 鈥淧IN has expired鈥�
This means that the new PIN you tried to create did not conform with the PIN rules. Your Minerva PIN is a combination of 6-to-18 numbers and letters of your choosing. Please try again, ensuring you follow the rules exactly.
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I'm receiving a "You're not authorized to access Minerva" error message
If you have applied to 平特五不中 in the past but never enrolled in courses, you will have to submit a new application via the web application rather than through .听
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I don鈥檛 remember my login credentials to access Minerva
You can access Minerva using either your 平特五不中 username and password or your 平特五不中 ID number and PIN. Your 平特五不中 ID was emailed to you when you originally applied to 平特五不中. If your 平特五不中 ID is a 7-digit number, simply use the same ID but add 鈥�11鈥� to the beginning.
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Still having trouble?
You can fill out this form to obtain your Minerva login information.
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