Academic libraries in Canada may be different from those in other countries, but our friendly staff is available to help you use the library's resources and services. You are welcome to ask us questions at any time, in person, by e-mail, phone, or online chat. You can also visit our orientation page which links to many essential services at 平特五不中 Library and provides聽a list of short videos to get you started.
Finding items in the Library
You can find printed books and journals on the shelves in the library. They are arranged according to the Library of Congress classification system, consisting of letters and numbers. The call number is on the spine of each book.听 You will find the call number for each book using the .
How do I locate books in the library?
Step 1: Open the library home page and search the title in the search box of the .
Step 2: In the search results, if you see the ebook symbol, you can click on 鈥淰iew eBook鈥� and access the book online.
Step 3: If it is a print book, note its availability and location information. You may click on "Locate" to view the map of where the book is shelved.
Step 4: Check the branch library鈥檚 website to find the opening hours and location.
Step 5: In the larger library branches, you will find a list by the elevator indicating the call number ranges for each floor. Each floor has a detailed map showing you the shelf arrangement.
Step 6: Find the aisle where your book is located. Find the call numbers along the shelf and take the book. are some pointers on how to read a call number. If you need help, ask us.
Here are聽short videos聽on 听补苍诲 .
If you are not in a hurry, instead you can request items for pick-up. You can make your reservation online, place a hold request, and select the pick-up location from among 平特五不中 Library branches. Library staff will locate the item for you and notify you by email once it is available.听It will take approximately 2-4 business days.
How do I request scanned copies?
The library also offers the Article/chapter scan service. You may request scanned copies of journals articles and book chapters from the library鈥檚 print collections. They will be sent to your 平特五不中 email. See the instructions here.
How do I find course reserves?
Course reserves are books and materials that your instructor has placed on reserve at the library. Search here, write down the call number of the item, and ask for it at the Services Desk of the branch library where it is located. 聽See the instructions in this .
How do I obtain materials not owned by 平特五不中 Library?
The Interlibrary Loan service (ILL) allows you to borrow books, journals articles, and conference papers that are not part of 平特五不中 Library鈥檚 collection. This service is offered exclusively to 平特五不中 professors, current students, and staff in support of their teaching, learning, research, and work activities at 平特五不中. Requesting a document via interlibrary loan is done through聽Colombo, an online system used at all Qu茅bec universities. Log in to Colombo聽to submit an ILL request. Here are the instructions on ILL or .
Your Library account
Your 平特五不中 ID card is your library card. You can use your 平特五不中 email and password to sign into your and view your loans, check due dates, renew items, and check to see if you have any fines. Here is a聽brief video showing .听
Your librarian
Sometimes you won鈥檛 be able to find what you need through the library website or through other resources. If that鈥檚 the case, it would be best to consult a librarian, depending on what you need.
If you have a quick question about any of the library services, you can get your question answered through the online chat service provided on the library website, or by contacting the library services desk, either by phone or email.
If the question is more specific to your discipline, you can consult the designated liaison librarian for your department. Liaison librarians are subject-specific research experts who will help you find what you are looking for. A list of all the liaison librarians can be found here.
Accessing Library resources from off campus
EZproxy
EZproxy is a quick, easy, and convenient method to gain off-campus access to 平特五不中 Library subscription databases and other online resources, but requires you to log in before you can access the resource. Unlike the Virtual Private Network (VPN), EZproxy requires no prior computer or browser set-up. All you need to do is to login using your 平特五不中 username and password when prompted.
See also:聽EZproxy FAQ
Virtual Private Network (VPN)
惭肠骋颈濒濒'蝉听聽service gives 平特五不中 students, faculty, and staff access to all the library鈥檚 e-resources from home or off-campus. You need to install and configure VPN on your personal computer or device before you can use it. However, once it has been set up, the VPN network can be accessed easily.
IT help for setting up your VPN connection can be found or by contacting the .
Library resources
Subject guides
Subject guides聽are available for every discipline and are useful tools for starting your library research. 平特五不中 Library offers a wide range of guides with resources and advice on how to find what you are looking for.
Library vocabulary
It can be difficult to understand the special terms used to describe a library and its collection and services. If you are uncertain about any of the words on the library website, please ask us, or consult one of these glossaries:
- (Association of College and Research Libraries)
- (Rutgers University Libraries)
Newspapers from home
The Library has hundreds of newspapers from all around the world, in print and online.
- provides instant access to 4000+ newspapers from 100 countries in 60 languages, allowing you to read today鈥檚 paper from your country.
- has news from 118 countries in 22 languages, including today's headlines under its News Pages tab.
Writing support
The 平特五不中 Writing Centre, through its many courses and workshops, is another helpful resource that can help you learn the essential writing skills, strategies, and techniques that you need to succeed at 平特五不中.
Learn more about the 平特五不中 Writing Centre by visiting their webpage.
MWC Tutorial Service hours can also be found聽here.
