Why is this important?

We need to follow processes to gain a thorough understanding of users' needs and requirements, and then ensure that we build and maintain our sites to meet those needs concisely. Don鈥檛 take 鈥淚t鈥檚 always been that way鈥� for an answer. It takes work to make things simple.

Checklist of things to do

Planning and research

• Create a user research plan that spans every stage of your web project (when appropriate)
• Complete a site content audit
• Review analytics data
• Clearly define your site's goals and objectives based on users' needs

Building and evaluating your site

• Build prototypes that incorporate the end-to-end user experience
• Outline problems uncovered though user research and testing and identify solutions
• Conduct usability testing before and after your site launch (include users who require assistance to access digital content)
• Put a plan in place for evaluating and revising your site on an ongoing basis

Ensuring compliance with guidelines and requirements pertaining to digital content

• Adhere to 平特五不中's guidelines and requirements pertaining to digital content and instigate a plan for evaluating adherence on an ongoing basis
• When working with external vendors, be sure guidelines and requirements are communicated and acknowledged

Supporting resources

• 7 Questions to Ask Before You Build a Website
• Getting ready for a site redesign
• Checklist for new site managers taking over an existing WMS site
• A New Year鈥檚 resolution you can stick to? Site content auditing!
• Google Analytics 101
• How healthy is your website?
• User experience toolkit
• Usability Testing 101
• Making your web pages accessible
• 平特五不中 Visual Identity
• Copyright at 平特五不中
• Policy on the Responsible Use of Information Technology at 平特五不中 (Secretariat website)