Program Requirements
Le certificat en gestion des services de sant茅 et des services sociaux permet aux 茅tudiants d'acqu茅rir des connaissances de base int茅gr茅es en gestion des services de sant茅 et des services sociaux. Ce programme vise le d茅veloppement des comp茅tences requises dans la gestion quotidienne de la prestation de services, tenant compte 脿 la fois du volet humain et de la performance organisationnelle.
Cours obligatoires (30 Unit茅s)
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CGMG 210 Fundamentals of Project Management (3 unit茅s)
Vue d'ensemble
Gestion g茅n茅rale : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Automne 2024, Hiver 2025
Instructors: Chasse, Andrew; Gauthier, Louis-Charles; Abbott, Bob (Fall) Chasse, Andrew (Winter)
Restrictions: Open to students currently in a program. Not open to Special Students.
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.
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CHLC 351 Foundations of Health and Social Services Systems (3 unit茅s)
Vue d'ensemble
Sant茅 : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 unit茅s)
Vue d'ensemble
Sant茅 : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Corequisite: CHLC 351.
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CORG 225 Foundation of Organizational Behaviour and Administration (3 unit茅s)
Vue d'ensemble
Comportement organisationnel : This course covers diverse theories and applications such as perception, motivation, decision-making, team dynamics, negotiation, conflict management, leadership, and organizational culture. Levels of analysis are on the individual, team and organizational level.
Terms: Automne 2024, Hiver 2025
Instructors: Di Maulo, Sonia (Fall) Du Couturier-Nichol, Garrfield (Winter)
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CORG 415 Leading Teams in Organizations (3 unit茅s)
Vue d'ensemble
Comportement organisationnel : An overview of leadership theories and models related to the management of teams in organizational settings. Topics such as team dynamics, underlying factors to successful and ineffective teamwork, strategies for supporting managers in improving team performance and team building will be addressed. In addition, practical strategies and leadership skills for leading teams will be applied and developed.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Restriction: Not open to students who have taken or are taking ORGB 420.
This course will be held on May 2nd, 3rd, 4th, 5th, 6th, 7th, 9th, 10th, and 11th.
Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.
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CORG 416 Leading Change in Organizations (3 unit茅s)
Vue d'ensemble
Comportement organisationnel : An overview of theories and models on leading and managing organizational change. Topics such as leaders spearheading change, the change process, preventing and addressing resistance to change, and creating consensus and buy-in will be covered. Change models, theories and techno-structural methods will be applied using contemporary Canadian case studies.
Terms: Automne 2024, Hiver 2025
Instructors: Hunter, James Beatty (Fall) Hunter, James Beatty (Winter)
Restriction: Not open to students who have taken or are taking ORGB 421
*This course will be held on May 13, May 26, June 10 and June 16.
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the first lecture day and withdrawal is the second lecture day.
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CPAG 220 Fundamentals of Public Finance, Budgeting and Reporting (3 unit茅s)
Vue d'ensemble
CPAG : Covers public finance; characteristics of budgeting; public funding; basics of fiscal analysis; concepts and terminology in financial reporting; cash management, monitoring and evaluation of budget performance.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
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CPAG 225 Foundations of Public Regulations and Ethics in Public Sector (3 unit茅s)
Vue d'ensemble
CPAG : Fundamental elements of the Canadian legal system; legal environment of Canadian public administration, law, institutions and processes; principles of public sector ethics; relationship between ethics, accountability and good governance.
Terms: Automne 2024, Hiver 2025
Instructors: Monforte, Tanya (Fall) Guay, H茅l猫ne (Winter)
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CPAG 300 Lean Operational Practices in Public Services (3 unit茅s)
Vue d'ensemble
CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.
Terms: Hiver 2025
Instructors: Therrien, Serge (Winter)
This course will be held on June 13, 14, 15, 16, 17, and 18.
Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.
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CPRL 221 Professional Communication and Networking (3 unit茅s)
Vue d'ensemble
Relations publiques : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Terms: Automne 2024, Hiver 2025, 脡t茅 2025
Instructors: Walsh, Brendan; Coburn, Veldon (Fall)
