平特五不中

For your Information Technology (IT) needs

Note: This is the 20122013 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click聽here to jump to the newest eCalendar.

For your Information Technology (IT) needs

平特五不中's IT Services website is your one-stop shop for all central IT services at 平特五不中. Visit www.mcgill.ca/it to:

  • Find details on all IT services, including available training and support. Services are organized by categories such as 鈥淭elephone, Network, and Wireless.鈥
  • Search the 平特五不中 IT Knowledge Base for FAQs and supporting articles on all IT services. Search by keywords such as 鈥渕y平特五不中,鈥 or by specific article number.
  • Send us your feedback or get help on an IT issue.
  • Read featured articles on computer security, new software, and other timely tips.
  • Find out about new IT projects on the horizon.
  • Check the status of IT systems at a glance and view IT announcements and scheduled downtimes.

Take an interactive video tour of IT services at . Here you'll learn about my平特五不中, the University portal, and myCourses (for online course content). You鈥檒l also find information on accessing your 平特五不中 email, connecting to the 平特五不中 wireless network, taking computer clinics, and downloading free software available to students.

Logging In

Logging In

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You need to use your 平特五不中 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 平特五不中 Password to access most central IT services including: my平特五不中, myCourses, email, wireless, and Virtual Private Network (VPN).

For some systems, such as uPrint, you may sign in using your 平特五不中 Short Username, i.e., the first letter of your first name + first five letters of your last name, usually followed by a number (e.g., jsmith5).

To find out your 平特五不中 Username and Short Username, and to create or reset your 平特五不中 Password:

  1. Log in to Minerva www.mcgill.ca/minerva (using your 9-digit 平特五不中 ID number and your 6-character PIN).
  2. Go to Personal Menu > Password for 平特五不中 Username.
  3. Follow the onscreen instructions.

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my平特五不中 (the University portal)

my平特五不中 (the University portal)

my平特五不中 is the central access point where you:

  • Read your email.
  • Check myCourses.
  • Get direct links to Minerva to view and update your student records and account information.
  • Search the 平特五不中 Library Catalogue.
  • Keep abreast of the latest 平特五不中 news.

Click my平特五不中 at the top of the 平特五不中 home page (www.mcgill.ca) or through the 平特五不中 Quick Links, and sign in using your 平特五不中 Username and 平特五不中 Password.

Browser Compatibility

Browser Compatibility

my平特五不中 currently supports the latest versions of the following browsers:

  • Internet Explorer (IE) (Windows)
  • Firefox (Mozilla) (Windows/Macintosh)

myCourses

myCourses

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Many of your courses will have online materials or activities such as assignments and readings, syllabuses, project guidelines, discussion forums, calendars, etc.

Access your online course content via the myCourses link within the my平特五不中 portal.

  • Verify your browser settings using the System Check utility at the top-right corner of the page.
  • Watch and access help documentation from the IT Knowledge Base.

Find more information on myCourses for students at: www.mcgill.ca/it.

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Email

Email

Your 平特五不中 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students at www.mcgill.ca/secretariat/policies/informationtechnology. Access your email at or through the my平特五不中 portal using your 平特五不中 Username and 平特五不中 Password. View your 平特五不中 Username, 平特五不中 Email Address and set up your 平特五不中 Password on the Minerva Personal Menu.

Online Student Directory

Online Student Directory

You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.

Getting Connected

Getting Connected

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You will need to use your 平特五不中 Username and 平特五不中 Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:

Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus and also on the inter-campus shuttle buses, through the 平特五不中 Wireless network. Log in to the Wireless network using your 平特五不中 Username and 平特五不中 Password.

Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP), you need to establish a VPN connection to access 平特五不中 restricted sites and resources (e.g., Library databases). Connect by VPN using your 平特五不中 Username and 平特五不中 Password. For instructions on setting up a VPN connection, search the IT Knowledge Base at www.mcgill.ca/it.

平特五不中 Residences Telecommunications: For students living in 平特五不中 Residences and 平特五不中 Off-Campus Residences, there is REZ Voice and Data service (wired and wireless). For more information search the IT Knowledge Base at www.mcgill.ca/it.

Computer Labs: Many faculties and departments offer their students computer labs. For lab locations, computer availability, and software/peripheral availability, see .

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Safe Computing

Safe Computing

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Free antivirus software: Download free antivirus software to protect your computer at .
Note: Be sure to uninstall any previous antivirus software from your computer before installing new antivirus software.

Tips for keeping information secure: Read about steps you can take to protect your data and identity at www.mcgill.ca/it/information-security.

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Set Up Your Security Questions in my平特五不中

Set Up Your Security Questions in my平特五不中

Setting up your security questions and answers for your 平特五不中 Password allows you to use the Forgot Password? link found on several 平特五不中 applications, in case you forget it.

Once you have set up your 平特五不中 Password in Minerva, log in to my平特五不中 () and click the link in the 平特五不中 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.

Need Help?

Need Help?

Welcome New Students: Take an interactive guided tour of IT services: at .

平特五不中 IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.

Getting Help?

Getting Help?

Contact the ICS Service Desk by submitting your request via a web form at www.mcgill.ca/it/get-started-it/need-help, or check phone and walk-in support hours at www.mcgill.ca/it.

Programs, Courses and University Regulations—2012-2013 (last updated Jan. 29, 2013) (disclaimer)
Programs, Courses and University Regulations—2012-2013 (last updated Jan. 29, 2013) (disclaimer)
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