CPAG 300 Lean Operational Practices in Public Services (3 unit茅s)

Main navigation

Minerva Class Scheduling Visit for course dates & times.

Note: This is the 2022鈥�2023 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .

CPAG 300 Lean Operational Practices in Public Services (3 unit茅s)

Offered by: Administration & Governance (脡cole d'茅ducation permanente)

Vue d'ensemble

CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.

Terms: Automne 2022, Hiver 2023

Instructors: Yazdanpanah, Marjan (Fall) Therrien, Serge (Winter)

This course will be held on June 13, 14, 15, 16, 17, and 18.
Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.