Program Requirements
The Certificate in Health and Social Services Management will provide learners with an integrated base of management knowledge in the field of health and social services. It will focus on the development of skills in the day-to-day management of the provision of services in terms of both efficiency and human criteria.
Note: The external corequisite course CMSC 000 must be taken prior to taking CACC 220.
Corequisite CEUs to the program are not included in the total credit requirement for the program.
Corequisite (12 CE Units)
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CMSC 000 Foundations of Mathematics (12 CE units) *
Overview
Management Science (CCE) : Operations with real numbers, polynomials, first-degree equations and applied word problems. Factoring, fractions, exponents, roots and radicals. Absolute values, inequalities. Quadratic equations, applied problems, arithmetic and geometric sequences and series.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Graham, Jim Norman; Chouha, Paul (Fall) Brown, Grant (Winter) Chouha, Paul (Summer)
$300.00
* or the Exemption by Examination Test
Required Courses (30 Credits)
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CACC 220 Accounting Concepts for Managers (3 credits)
Overview
Accountancy : This course covers concepts in managerial and financial accounting, develops an understanding of cost behaviour, budgeting and financial statements, and provides practice in financial decision-making skills.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Lapointe, Deirdre (Fall) Giaccari, Domenic (Winter) Parent, Kevin Paul; Zowall, Hanna (Summer)
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CGMG 210 Fundamentals of Project Management (3 credits)
Overview
General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Chasse, Andrew (Fall) Chasse, Andrew; Abbott, Robert William (Winter) Abbott, Robert William (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
**Although this course follows a Monday and Thursday class schedule pattern, there will be no lecture on Thursday, June 30, 2016.
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CHLC 351 Foundations of Health and Social Services Systems (3 credits)
Overview
Health Care : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: Fall 2015, Winter 2016
Instructors: Robinson, Beverley (Fall) Robinson, Beverley (Winter)
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CHLC 401 Evaluation of Health and Social Services (3 credits)
Overview
Health Care : Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.
Terms: Winter 2016
Instructors: Levesque, Yvan (Winter)
Prerequisite: CHLC 351
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 credits)
Overview
Health Care : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Terms: Fall 2015
Instructors: Zowall, Hanna (Fall)
Corequisite: CHLC 351.
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CHLC 415 Foundations of Legal & Ethical Aspects (3 credits)
Overview
Health Care : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
Terms: Winter 2016
Instructors: Guay, Helene (Winter)
Corequisite: CHLC 351.
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CPRL 221 Professional Communication and Networking (3 credits)
Overview
Public Relations : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Walsh, Brendan (Fall) Delorme, Bruno (Winter) Walsh, Brendan (Summer)
**In addition to Wednesday classes there will be three Friday classes held on Friday May 13, 20 and June 3 from 18:00 to 21:00.
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MGCR 222 Introduction to Organizational Behaviour (3 credits)
Overview
Management Core : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Reyt, Jean-Nicolas; Westgate, Chantal; Fraser, James K; Dracopoulos, George; Song, Young Ho; Jaeger, Alfred M (Fall) Huising, Ruthanne; Westgate, Chantal; Fraser, James K; Pitts, Charles; Banerjee, Mallika (Winter) Westgate, Chantal; Song, Young Ho; Fraser, James K (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
**This course will run on May 23, 24, 25, 26, 27, 28 and 30.
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.
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ORGB 420 Managing Organizational Teams (3 credits)
Overview
Organizational Behaviour : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Du Couturier-Nichol, Garrfield; Sonberg, Melissa (Fall) Brosseau, Ann (Winter) Du Couturier-Nichol, Garrfield (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
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ORGB 421 Managing Organizational Change (3 credits)
Overview
Organizational Behaviour : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.
Terms: Winter 2016
Instructors: Sylvain, Nathalie-Michele; Chasse, Andrew; Saggers, Robert E (Winter)