My Service-Oriented Workplace is one of the 5 interconnected Learning Communities under the My Healthy Workplace initiative that discusses best practices, promotes a practical and positive approach to service and brings all 平特五不中 clients to the forefront. The My Service-Oriented Workplace Learning Community wants to ensure that all 平特五不中 clients feel welcomed, respected, and valued (whether they are external or internal clients or colleagues!).
On June 11th 2019, the My Service-Oriented Workplace Core Working Group got together and discussed best practices in delivering Service Excellence. We noticed that where there was a happy client, there was a happy employee (and vice-versa!). : 鈥淏ut what goes along with keeping your customers happy, is who鈥檚 helping to keep your customers happy: your employees. If you build a positive work environment for your employees, it鈥檒l be much easier for them to be especially kind to your customers.鈥� (Allbusiness.com)
One way聽to build a positive work environment is to implement聽reward systems that recognize the behavioural competencies that the University wishes to see demonstrated and repeated by its employees. One such award is the Dean of Students Award for Academic Advising. Jane Hawes-Russell is the happy employee who was nominated by her clients and received the prestigious award for providing them Service Excellence in her day-to-day.
Congratulations Jane鈥攚e are happy to have you co-lead the My Service-Oriented Workplace Learning Community!