/it/taxonomy/term/4/all en /it/channels/news/resolved-search-mcgillca-websites-may-be-intermittent-360684 <p>The search function on mcgill.ca websites, including Program Finder and Profiles search and browsability, may be intermittent. We are working with the vendor to resolve the issue. We apologize for the inconvenience and we thank you for your patience. </p> <p> </p> Fri, 25 Oct 2024 23:26:03 +0000 uma.viswanathan@mcgill.ca 46182 at /it /it/channels/news/resolved-2fa-unable-set-two-factor-authentication-devices-361197 <p>Some users are experiencing issues setting up Two-Factor Authentication (2FA) on their devices. This is a known issue that Microsoft is aware of and is currently investigating. We are working to find a solution and apologize for any inconvenience this may cause.</p> Thu, 14 Nov 2024 17:20:44 +0000 sara.distefano@mcgill.ca 46258 at /it /it/channels/news/infoed-now-available-359113 <p><strong>UPDATE: </strong>InfoEd is once again available.</p> <p>-------------</p> <p><strong>ORIGINAL Message posted September 3, 2024</strong></p> Fri, 30 Aug 2024 18:16:05 +0000 sara.distefano@mcgill.ca 46070 at /it /it/channels/news/phishing-scam-mcgill-university-shared-docs-you-359121 <p>A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link to shared documents. See an example of the message on the top of this page.</p> <p><strong>Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a ƽÌØÎå²»ÖÐ source.</strong></p> Fri, 30 Aug 2024 20:34:53 +0000 sara.distefano@mcgill.ca 46071 at /it /it/channels/news/wi-fi-network-action-required-devices-ios-and-macos-renew-certificate-357758 <p>On Friday, June 21, the security certificate that secures authentication to ƽÌØÎå²»ÖÐ's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.  </p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate. </p> Tue, 18 Jun 2024 13:43:09 +0000 jessica.jones2@mcgill.ca 46017 at /it /it/channels/news/important-please-review-your-ms-public-teams-groups-may-27-2024-357285 <p><em>La version française suit.</em></p> <p>The following is a message from ƽÌØÎå²»ÖÐ IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups are required to audit their groups.</strong></p> Wed, 08 May 2024 20:48:45 +0000 uma.viswanathan@mcgill.ca 45957 at /it /it/channels/news/important-update-march-18-authy-desktop-has-been-discontinued-install-oneauth-continue-355536 <p>The Authy desktop apps for Windows, macOS and Linux has been<strong> </strong>discontinued by the vendor and will<strong> no longer be supported as authentication method after</strong> <strong>March 18, 2024</strong>. Please<strong> install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.</strong></p> <p>When opening the Authy desktop app you may notice the following message from the vendor: </p> Tue, 20 Feb 2024 14:35:48 +0000 jessica.jones2@mcgill.ca 45886 at /it /it/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing ƽÌØÎå²»ÖÐ’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it /it/channels/news/uprint-anywhere-downtime-scheduled-thursday-february-22-500pm-800pm-355518 <p><strong>uPrint Anywhere, the email –based solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm.  </strong></p> Mon, 19 Feb 2024 21:45:39 +0000 jessica.jones2@mcgill.ca 45885 at /it /it/channels/news/phishing-scam-re-final-reminder-complete-name-docsonline-docs-e-sign-63-mcgill-project-08revised-352791 <p>A phishing email is targeting the ƽÌØÎå²»ÖÐ community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."  See an example of the message above.</p> Fri, 17 Nov 2023 18:49:07 +0000 james.c.martin@mcgill.ca 45725 at /it /it/channels/news/elevating-security-enhancing-2fa-327663 <p>In ƽÌØÎå²»ÖÐ’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including: </p> Wed, 13 Jan 2021 19:45:14 +0000 sara.distefano@mcgill.ca 44322 at /it /it/channels/news/safe-usage-your-mcgill-username-and-password-351172 <p>Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.</p> <p>If you are prompted to <b>create new credentials</b>, make sure to <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0010918">create a unique password</a> for your new account and:</p> Thu, 21 Sep 2023 17:12:52 +0000 sara.distefano@mcgill.ca 45545 at /it /it/channels/news/phishing-scam-mcgill-authentication-namemcgillca-expires-date-350870 <p>A phishing email is targeting the ƽÌØÎå²»ÖÐ community with the subject "Mcgill Authentication For [name]@mcgill.ca Expires on [date]".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Message date: [date]</p> <p>Promptly scan below QR code with your phone camera to release HELD messages </p> <p>[<em>fraudulent QR code</em>]</p> <p>Some messages failed to load and could'nt be delivered."</p> <p> </p> Tue, 12 Sep 2023 21:15:30 +0000 uma.viswanathan@mcgill.ca 45530 at /it /it/channels/news/phishing-scam-attention-chairpsychiatry-re-authenticate-2-factor-authentication-2fa-september-2023-350993 <p>A phishing email is targeting the ƽÌØÎå²»ÖÐ community with the subject "(Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Dear User:</p> <p>Your authenticator session has expired today. Kindly re-authentication with your mobile device to avoid being locked out of your email account. </p> <p><strong>Quickly scan the QR Code below with your smartphone camera to re-authenticated your password security.</strong></p> Fri, 15 Sep 2023 15:31:44 +0000 uma.viswanathan@mcgill.ca 45533 at /it /it/channels/news/resolved-facilities-and-space-management-system-famis-now-available-349799 <p>The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available. </p> <p><strong>Original message: </strong>ƽÌØÎå²»ÖÐ's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience. </p> <p> </p> Mon, 21 Aug 2023 14:18:17 +0000 uma.viswanathan@mcgill.ca 45509 at /it