ƽ��岻�� News - IT Services

Secure version of Microsoft Copilot available to ƽ��岻�� community!

webfull — Thu, 27 Jun 2024 18:01:50 +0000

ƽ��岻�� offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with an AI chatbot, Microsoft Copilot can:

Published: 27 June 2024

Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate

webfull — Tue, 18 Jun 2024 13:43:10 +0000

On Friday, June 21, the security certificate that secures authentication to ƽ��岻��'s wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.

For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.

Published: 18 June 2024

IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024

webfull — Fri, 17 May 2024 16:00:10 +0000

La version française suit.

The following is a message from ƽ��岻�� IT Services.

ALL owners of "Public" MS Teams groups are required to audit their groups.

Published: 17 May 2024

Omnivox decommissioning and transition to Qualtrics

webfull — Thu, 16 May 2024 18:03:51 +0000

New changes to the e-election platform!

We would like to advise you that the decision was made to replace the Omnivox solution with an existing, similar tool called Qualtrics. This will allow IT Services to streamline our solutions and reduce service duplication. In addition to this, the Qualtrics solution will bring enhanced features, improved data security, and a more user-friendly interface, all of which will significantly improve your e-election experience. The Qualtrics solution is now available upon request as of May 13, 2024.

Published: 13 May 2024

IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11

webfull — Mon, 13 May 2024 19:28:03 +0000

La version française suit ci-dessous.

Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!

Published: 13 May 2024

VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

webfull — Wed, 24 Apr 2024 18:03:23 +0000

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.

We apologize for the inconvenience and thank you for your understanding.

Published: 24 April 2024

Cartoon of the month

webfull — Fri, 12 Apr 2024 14:31:35 +0000

Cartoon caption: There's a lot of sensitive personal information on this flash drive so handle it with care!

Do you know where all your removable storage devices are (i.e., USB flash drives, external hard drives, DVDs)?

To protect sensitive information belonging to you or others: Ensure that your removable devices are kept in a safe location (i.e., locked in an office drawer, home or office location with restricted access, etc.).

Published: 12 April 2024

It's now easier to request an IT Comms service!

webfull — Wed, 10 Apr 2024 14:40:54 +0000

Hello ƽ��岻�� staff,

IT Comms is your one-stop shop for all communications needs. We now made it easy for you to submit a communication request, using an easy-to-fill-out form that ensures your request is in our hands quickly for a fast turnaround delivery. Please use this form instead of email or MS Teams to send your requests to our team, it will prevent your request from slipping through the cracks when your usual contact at IT Comm is on vacation or away for a few days.

Published: 10 April 2024

Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

webfull — Thu, 04 Apr 2024 16:33:55 +0000

Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.

If available, users can download attachments and view embedded images consistently through the Outlook desktop client.

IT Services is currently working on a fix to resolve the issue.

Published: 21 March 2024

IT Services' 2023 Annual Report now available!

webfull — Thu, 28 Mar 2024 19:54:23 +0000

Take a look back at IT Services’ achievements in 2023, another busy year of providing ƽ��岻��’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.

Published: 28 March 2024

ƽ���岻�� News - IT Services

Secure version of Microsoft Copilot available to ƽ���岻�� community!